We take pride in the quality of our products at Borno Bazar. If you’re not fully satisfied with your purchase, we’re here to help.

Return Eligibility:

• Returns must be requested within 3 days of delivery

• Items must be unused, unopened, and in original packaging

• Perishable items (e.g., butter, fresh pickles) are not eligible unless damaged or spoiled upon delivery

How to Request a Return:

1. Email us at info@bornobazar.com with your order number and issue details

2. Our support team will guide you through the process

Refunds:

• If approved, refunds will be processed within 7–10 business days via your original payment method

• In case of damaged or incorrect items, we offer either a replacement or a full refund

Non-Returnable Items:

• Opened food products

• Items not in original condition

For further assistance, contact us at 09617-33 44 22.